Privacy Policy

Last updated: June 12, 2026

This Privacy Policy explains how 999Tee Canada, operated by 9621555 Canada Inc., collects, uses, discloses, stores, and protects personal information when you visit our website, place an order, submit a design, contact us, subscribe to marketing, or interact with our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Business Information

999Tee Canada
Operated by: 9621555 Canada Inc.
Business Address: 503 Kilspindie Ridge, Nepean, Ontario, K2J 6A2, Canada
Email: support@999tee.ca
Website: 999tee.ca

For privacy-related questions or requests, please contact support@999tee.ca.

2. Personal Information We Collect

We may collect personal information that you provide directly to us, including:

• Name.
• Email address.
• Phone number.
• Billing address.
• Shipping address.
• Order details.
• Payment-related information.
• Uploaded artwork, logos, images, names, text, or customization details.
• Design approvals and production instructions.
• Customer service messages.
• Reviews, feedback, or testimonials.
• Marketing preferences.
• Any other information you choose to provide.

We may also collect certain information automatically when you use our website, including:

• IP address.
• Device type.
• Browser type.
• Pages viewed.
• Referring website.
• Approximate location.
• Cookies and tracking information.
• Website usage and analytics data.

3. How We Use Personal Information

We use personal information to:

• Process and fulfill orders.
• Create previews and produce custom products.
• Communicate about orders, approvals, production, shipping, support, returns, refunds, or replacements.
• Confirm payments and prevent fraud.
• Provide customer service.
• Improve our website, products, and services.
• Manage reviews, feedback, and customer inquiries.
• Send marketing emails or messages where permitted.
• Personalize website experience and advertising.
• Analyze website performance.
• Comply with legal, tax, accounting, fraud prevention, and regulatory obligations.
• Protect the security and integrity of our website and business.

4. Custom Artwork and Design Information

If you submit artwork, logos, names, photos, designs, or text for customization, we use that information to create your preview, produce your order, communicate with you, and maintain order records.

We do not claim ownership of customer-submitted artwork. However, you grant us permission to use submitted content as needed to process, review, produce, communicate about, and fulfill your order.

We will not use your custom design for marketing, portfolio, social media, or advertising without your consent unless the content is already publicly available or permitted by applicable law.

5. Payment Information

Payments are processed through third-party payment providers. We do not store full credit card numbers on our own systems.

Payment providers may collect and process your payment information according to their own privacy policies and security standards.

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, and similar technologies to:

• Operate the website.
• Remember preferences.
• Analyze website traffic.
• Improve user experience.
• Measure marketing performance.
• Show relevant advertising.
• Support fraud prevention and security.

You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

7. Marketing Communications

If you subscribe, create an account, place an order, or otherwise provide consent where required, we may send you marketing emails, SMS messages, offers, product updates, or promotional content.

You can unsubscribe at any time by using the unsubscribe link in our emails, following the opt-out instruction in SMS messages where available, or contacting us at support@999tee.ca.

We may still send transactional or service-related messages, such as order confirmations, preview approvals, shipping updates, account notices, or customer support replies.

8. Sharing Personal Information

We may share personal information with trusted service providers who help us operate our business, including:

• Website hosting and ecommerce platform providers.
• Payment processors.
• Shipping, logistics, and courier partners.
• Production and fulfillment teams or vendors.
• Email and SMS communication providers.
• Analytics and advertising partners.
• Customer support tools.
• Review platforms.
• Fraud prevention and security providers.
• Professional advisors, accountants, insurers, or legal advisors.
• Government, regulatory, customs, courier, or law enforcement authorities where required.

We only share personal information as needed for business, service, legal, security, or operational purposes.

9. International Processing and Storage

Because our orders may be produced, fulfilled, or supported from India and other locations, your personal information may be processed, accessed, or stored outside Canada, including in India, the United States, or other jurisdictions.

When personal information is processed outside Canada, it may be subject to the laws of that jurisdiction.

We take reasonable steps to ensure that service providers protect personal information appropriately.

10. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, production records, customer service, legal compliance, tax records, fraud prevention, dispute resolution, and business recordkeeping.

When personal information is no longer required, we will delete, anonymize, or securely dispose of it where reasonably possible.

11. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

12. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Withdraw consent to certain uses of personal information.
• Request deletion of certain personal information, subject to legal or business recordkeeping requirements.
• Ask questions or make a complaint about our privacy practices.

To make a privacy request, contact us at support@999tee.ca.

We may need to verify your identity before responding to certain requests.

13. Children’s Privacy

Our website and services are not intended for children under the age of majority in their province, territory, state, or country of residence.

We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information to us, please contact us.

14. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of third-party websites.

Please review the privacy policies of any third-party websites you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

Your continued use of our website after updates are posted means you accept the updated Privacy Policy.

16. Contact Us

For privacy questions, requests, or complaints, contact:

999Tee Canada
9621555 Canada Inc.
503 Kilspindie Ridge, Nepean, Ontario, K2J 6A2, Canada
Email: support@999tee.ca
Website: 999tee.ca